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Unfortunately, Laser Blanks is unable to provide any returns or exchanges for products once they have left our Melbourne Studio. The only instance that this would occur would be for situations covered under Consumer Guidelines. This is where an item is received damaged or faulty or not as described. Only items such as these are eligible for return.
Please view our FAQ regarding damaged items. https://www.laserblanks.com.au/pages/faq
Should there be an instance that you would like your order cancelled, this can only occur if your order has not been shipped and will be done so under the complete discretion of the directors at Laser Blanks. However, should this be requested & granted, your order will be refunded minus an 10% restocking fee. Should your order be shipped, no refunds or cancellations can occur. This restocking fee covers administration time of restocking your items as well as fees and charges incurred by Laser Blanks and is calculated based upon the entire order total including shipping.
For all parcels that have been returned to sender due to not collecting from the post office or for address errors, the return to sender fee of $12.90 that is charged to Laser Blanks by Australia Post will need to also be paid. \
Out of stock items: In a rare instance an item is out of stock, it will be refunded via your payment method.
Sample boxes; Should an item in your sample box arrive damaged, this item will be refunded only and will not be replaced. The item will be refunded at a discounted rate.
Mystery Boxes: No items are eligible for refund.
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Australian Made
All of our blanks are made in Melbourne!
Local Pick Up Available
We offer pick-up from Romsey VIC!
We will notify you on events like Low stock, Restock, Price drop or general reminders so that you don’t miss the deal
Generally throughout the year, our orders will ship within 3-4 business days. However, this fluctuates throughout the year! Events and seasons such as Christmas can extend the general turn around time.
Please check our website banner for estimated dispatch times, or our status page. This is an estimate. Fluctuations can occur due to sales, busy periods etc. Laser Blanks will continually update their customers should the turn around time exceed what was stated when your order was placed. Please note that this is always calculated in business days.
Our shipping prices start at $9.95.
As your order weight increases, so does the price ( although it is always very reasonable).
However, we do our best to keep our prices as low as possible! We also offer Express Post through the Australia Post network.
All shipping is an additional timeframe onto of our dispatch times.
Yes absolutely. This is dependent on the time and season and current workload, however, please feel free to PM us on Facebook or email us on hello@laserblanks.com.au. MOQ's apply. You will need an SVG for us to complete your custom design. Design fees will occur should an SVG not be provided. We do not accept copies of other people's designs, items that are offensive or crude or licensed items.
No! Every single item at Laser Blanks will arrive blank, unless otherwise stated - ready for you to put your own creative touch on. All photos are for illustrative purposes only.
If you are requiring a custom order, please speak to one of our team at hello@laserblanks.com.au
Laser Blanks ships throughout Australia, New Zealand, United States, Canada, Hongkong. We are always adding to our international locations. If you're outside of these areas, please email us at hello@laserblanks.com.au and our team will be more than happy to assist you.